Where are The Priory Rooms located?

The Priory Rooms are located at Quaker Meeting House, 40 Bull Street, Birmingham, B4 6AF — in the heart of Birmingham city centre. We are within walking distance of Birmingham New Street (7 minutes), Snow Hill, and Moor Street stations.

How many meeting rooms does The Priory Rooms have?

We have ten versatile meeting rooms that can accommodate between 2 and 210 delegates, including the Main Meeting House, George Fox Room, William Penn Room, Elizabeth Fry Room, Lloyd Room, Margaret Fell Room, Southall Room, Sturge Room, Reading Room, and Pamela Williams Room.

How much does it cost to hire a meeting room at The Priory Rooms?

Day Delegate Packages start from £46.50 + VAT per person, including room hire 9am–5pm, AV equipment, stationery, and catering. Room-only hire is also available with discounted rates on Mondays, Fridays, and Saturdays. Visit theprioryrooms.co.uk/meeting-room-prices/ for full pricing.

Is The Priory Rooms wheelchair accessible?

Yes. The Priory Rooms is fully accessible. The Main Meeting House and Lower Lobby rooms are on the ground floor, and the Upper Lobby rooms on the first floor are also fully accessible.

Is parking available at The Priory Rooms?

Yes. Visitors can use the adjacent B4 Car Park at a discounted rate of £15 for up to 10 hours or £22.50 for up to 24 hours. Register your vehicle registration at reception on arrival to apply the discount. We also have electric vehicle charging points on site.

Is The Priory Rooms a not-for-profit venue?

Yes. The Priory Rooms is a not-for-profit venue. A proportion of trading profits are donated to the Central England Quakers to support community projects. Surplus food is also donated to Let's Feed Brum, a local charity supporting the homeless.

Does The Priory Rooms offer catering?

Yes. We offer a range of catering options including Fairtrade tea and coffee, pastries, sandwich lunches, hot buffets, and bespoke catering. We cater for all dietary requirements and use locally sourced produce where possible.

Can I book The Priory Rooms on a Saturday?

Yes. All meeting and conference rooms are available for hire on Saturdays between 09:00 and 17:00, at a 30% discount on standard room-only prices.

Receptionist Position - The Priory Rooms

Job Description

Job Title: Receptionist

Responsible to: Sales Manager

Salary: £13.50 per hour

Hours of Work: 22.5 hours per week excluding breaks working 3 days between Monday and Friday 9.00-17.00

Background:

The Priory Rooms Meeting and Conference Centre is a company owned by Central England Quakers. It includes a formal meeting hall, meeting rooms and an atrium offering a variety of meeting formats to the users. The Conference Centre was built in 2004 as an extension to the existing Quaker Meeting House at Bull Street, right in the centre of Birmingham. The conference rooms are let out to organisations from all sectors. Many Quaker groups use the facilities for meetings, conferences and meetings for worship.

Main Purpose of Role:

To support all elements of the reception operation within the Priory Rooms Meeting and Conference Centre. The post holder will be responsible for

ensuring all clients receive a professional and friendly service to meet their requirements. You will take responsibility for the administration of the front desk operation and assist the conference & sales team with sales & marketing initiatives.

Main Duties

Front Office

Meeting and greeting of clients attending events at The Priory Rooms
Answering the telephone in a polite & professional manner
Transfer all calls to the correct departments
Providing a front desk service to clients and visitors
Assisting with delegate queries and needs during events
Ensuring accurate recording of incoming enquiries
Creating door signs and daily menus for the catering team
Receiving payments from clients
Ordering from external suppliers and controlling stationery
Keeping the reception area clean and tidy at all times
Overseeing the reception security procedure

Sales

Ensuring that sales calls are transferred to the team professionally and in line with Priory Rooms Ltd standards
Providing sales literature to the required standards

Client Management

Communicating client requirements to the Priory Rooms team
Dealing with customer information in line with data protection legislation
Recording customer feedback and to deal with it promptly and efficiently
Receiving and processing inbound bookings and enquiry calls from new and existing clients from all sources
Using in-house software and other paper-based systems to identify room availability and allocate resources appropriately
Maintaining good relationships with new and potential clients

General

Ensuring that all tasks are performed in the most economical way for the company
Complying with health and safety legislation
Maintaining good relations with the rest of the Priory Rooms team, assisting other departments as required
Fulfilling any other duties that fall within the scope of the post as requested by the Conference Centre Manager

General Duties

Attending all staff meetings
Attending training and undertake professional development
Working within the policies of the Priory Rooms in order to maintain a safe and secure working environment for customers, staff and visitors
Maintaining and promoting Quaker values within the services provided

Office

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